Dear Customers
Please stop tossing your money across the counter at me. It does not make you look cool and it is not in any way, shape or form polite. I understand if you choose to place your money on the counter, but please stop throwing it.
Please speak to me when you are buying something. even if it’s just a brownie. Do not pick it up, hold it up in the air and stare at me like you’re mute. Part of the whole customer/barista interaction is… y’know… the interaction. Speak!!!
For the umpteenth time, if you’re in a hurry, do not order a cappuccino. Milk foaming takes time. If we tried to predict/premake everyone’s order, you’d all end up with cold, nasty drinks. If you want something fast, ask for something prepackaged in a bottle.
No, we do not sell phone cards, bus tickets, sandwiches or beer. Just because we’re the only place that is open late and on Sunday does not mean that all the other shops in the station give us their inventory to sell to you. We are a coffee stand. We sell coffee.
When the metal covers are pulled over the windows and locked and the lights outside of the kiosk are off it means we are closed. Open windows means open. Closed means closed. No, we can not break your 50€ bill. No, we will not make you a coffee. Closed means exactly that: closed.
And last, but definitely not least, the hole in the lid of the take-away cup is for drinking, not for straws. I know you all, as a country, seem to be unable to comprehend drinking your coffee through a hole in a lid, but really, trust me, it’s much easier than sucking 180° hot chocolate through a straw. You’re probably drinking melted plastic that way anyway. Drink your coffee through the hole.
Thank you and please come again.
As long as you follow these basic rules.
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I agree. I waitressed for years during high school and college and I cannot believe how people treat those in customer service. A smile and a friendly demeanor go a long way, and it will probably ensure your order is saliva free.
Hehe – thanks for cheering up my morning!
keep breathing…keeeep breathing, whatever happens. You happen to catch all these people on the go with their mind at all places except usually at the customer service.
And if needed you can give them a mental big finger up or you can vent here
I used to work as a cashier/food warmer upper at a gas station, and the throwing money think used to make me SO MAD! I completely get why it is #1 on your list of rules. So rude..on top of it we had little slips of paper for gas orders, and once they paid we would stamp the slip with a “paid” stamp that they were to show to the gas attendant (In oregon, people cannot pump their own gas) and they would just leave it on the counter, or literally just drop it on the ground right in front of me and kind of look at it and just shrug. Its amazing what people do when they are “in a hurry”.